Change of Address
Please e-mail current information along with previous information to ownersassoc@massresort.com.
Name Change
Changes of name due to marriage, divorce, name change order - please provide us with a copy of the legal document showing the name change. For instance, if you have married, please send us a copy of your marriage license. If you have divorced, please send us a copy of divorce decree showing the name change. If you have legally changed your name, please send us a copy of your name change order.
Change of ownership
Please provide us with a copy of your recorded deed (recorded in the Rockingham County Clerk's Office in Harrisonburg, Virginia) showing the change in ownership. If you need assistance with the transfer of your property - whether selling your property, adding someone to the ownership, or removing someone from the ownership - please contact Clark and Bradshaw at (540) 433-2601 or in writing at Post Office Box 71, Harrisonburg, VA 22803. The names on the ownership can only be changed with a new recorded deed. If the deed does not contain all of the appropriate information, the owners association will reject the deed and cannot change the ownership records.
Medical Equipment Procedures
If you are planning to ship medical equipment (ex. oxygen, dialysis, etc.) to the resort, you must coordinate shipping with your medical equipment provider. Massanutten Resort cannot accept equipment deliveries prior to the date of your arrival. You must also make prior arrangements through your provider to pick up the equipment from your unit no later than 10am on the date of your check-out. The resort is not responsible for the safekeeping of the equipment or any damages incurred. Penalty fees may be applied to your account if the equipment is delivered prior to your check-in date or not picked-up by 10am of your check-out date. Please call Massanutten Resort Security with any questions at (540) 289-4054.
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