FAQs
Q: Does everyone need to purchase a ticket to enter?
A: Almost everyone needs a ticket to enter. Light Up the Park! offer Junior (Ages 3 – 12) and Adult (Ages 13+) tickets. Ages 2 and under are free and do not require a pre purchased ticket to guarantee admission.
Q: Do I need to purchase tickets in advance?
A: It is strongly recommended that tickets are purchased in advance online as it is highly anticipated that most Entry Time Session will sell out, especially around the holidays. Each Entry Time Session has a limited number of tickets, purchase your ticket(s) now. As a bonus, online tickets are a lower rate than those offered at the gate.
Q: Will there be food and beverages available?
A: Yes, The Chill Grill Slide Side will open serving snacks and beverages. A hot chocolate sounds delicious. For guests looking for a full meal, we encourage you to plan to visit Splash’s Bar & Grill during your trip to Light Up the Park!
Q: Will Light Up the Park! not open as scheduled or close unexpectedly?
A: The goal is to open and operate as schedule through the season, but inclement weather and the unexpected can impact operations and we prioritize guest and employee safety. If Light Up the Park! is unable to open or operate as scheduled notice will be posted on Massanutten Resort’s Facebook page as well as on Light Up the Park! webpage and full refunds will be processed.
Q: Is Light Up the Park! accessible?
A: Light Up the Park! is located at the Outdoor WaterPark. The light experience is designed to be enjoyed from the concrete walkways throughout the outdoor park. The entrance area, while flat, is on gravel.